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.split-legend>.split-legend-row{display:grid;grid-template-columns:10px 1fr auto}app-agentic-ai-dashboard .complaint-analysis-card .split-legend>div small,app-agentic-ai-dashboard .complaint-analysis-card .split-legend>.split-legend-row small{grid-column:2/-1;color:var(--muted);font-size:9px}app-agentic-ai-dashboard .sentiment-chart{display:flex;min-height:210px;gap:24px;align-items:flex-end;overflow-x:auto;padding:22px 28px 10px;border-bottom:1px solid var(--border);background:repeating-linear-gradient(to bottom,transparent 0,transparent 51px,#e7edf5 52px,transparent 53px)}app-agentic-ai-dashboard .sentiment-chart>button{display:grid;min-width:140px;flex:1;gap:8px;padding:0;border:0;background:transparent;cursor:pointer}app-agentic-ai-dashboard .sentiment-chart>button.active .sentiment-bars{background:#edf4fd;box-shadow:0 0 0 2px #2a66d51f}app-agentic-ai-dashboard .sentiment-chart>button>strong{color:var(--brand-deep);font-size:11px}app-agentic-ai-dashboard .sentiment-bars{display:flex;height:165px;gap:7px;align-items:flex-end;justify-content:center;padding:7px;border-radius:9px 9px 0 0}app-agentic-ai-dashboard .sentiment-bars i{width:27px;min-height:3px;border-radius:5px 5px 0 0}app-agentic-ai-dashboard .sentiment-bars .total{background:#2a66d5}app-agentic-ai-dashboard .sentiment-bars .positive{background:#09a665}app-agentic-ai-dashboard .sentiment-bars .negative{background:#ed2b48}app-agentic-ai-dashboard .sentiment-table-wrap{overflow-x:auto;padding:12px 20px 0}app-agentic-ai-dashboard .sentiment-table{width:100%;min-width:720px;border:1px solid var(--border);border-collapse:separate;border-spacing:0;border-radius:10px;font-size:12px}app-agentic-ai-dashboard .sentiment-table th,app-agentic-ai-dashboard .sentiment-table td{padding:9px 11px;border-bottom:1px solid var(--border);text-align:right}app-agentic-ai-dashboard .sentiment-table th{background:#f1f5fa;color:var(--muted);font-size:10px;letter-spacing:.04em;text-transform:uppercase}app-agentic-ai-dashboard .sentiment-table th:first-child,app-agentic-ai-dashboard .sentiment-table td:first-child{text-align:left}app-agentic-ai-dashboard .sentiment-table tbody tr{cursor:pointer}app-agentic-ai-dashboard .sentiment-table tbody tr.active,app-agentic-ai-dashboard .sentiment-table tbody tr:hover{background:#f5f9fe}app-agentic-ai-dashboard .sentiment-table tbody tr:last-child td{border-bottom:0}app-agentic-ai-dashboard .sentiment-table td:first-child{display:flex;gap:6px}app-agentic-ai-dashboard .sentiment-table td:first-child b{color:var(--brand-deep)}app-agentic-ai-dashboard .sentiment-table td:first-child span{color:var(--muted)}app-agentic-ai-dashboard .positive-value{color:var(--success)}app-agentic-ai-dashboard .danger-value{color:var(--danger)}app-agentic-ai-dashboard .day-performance-card{overflow:hidden}app-agentic-ai-dashboard .daily-chart{display:flex;min-height:280px;gap:18px;align-items:flex-end;overflow-x:auto;padding:26px 28px 12px;border-bottom:1px solid var(--border);background:repeating-linear-gradient(to bottom,transparent 0,transparent 65px,#e7edf5 66px,transparent 67px)}app-agentic-ai-dashboard .daily-chart>div{display:grid;min-width:90px;flex:1;gap:5px;text-align:center}app-agentic-ai-dashboard .daily-chart>div strong{color:var(--ink);font-size:10px}app-agentic-ai-dashboard .daily-chart>div small{color:var(--brand);font-size:10px;font-weight:700}app-agentic-ai-dashboard .daily-bars{display:flex;height:220px;gap:7px;align-items:flex-end;justify-content:center}app-agentic-ai-dashboard .daily-bars i{width:24px;min-height:3px;border-radius:5px 5px 0 0}app-agentic-ai-dashboard .daily-bars .attempted{background:var(--brand)}app-agentic-ai-dashboard .daily-bars .successful{background:var(--success)}app-agentic-ai-dashboard .chart-legend .attempted{background:var(--brand)}app-agentic-ai-dashboard .chart-legend .successful{background:var(--success)}app-agentic-ai-dashboard .lifecycle-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:30px;padding:18px 20px 22px}app-agentic-ai-dashboard .complaint-flow{min-width:0}app-agentic-ai-dashboard .flow-tiles{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin-top:14px}app-agentic-ai-dashboard .flow-tiles button{display:grid;grid-template-columns:9px 1fr auto;gap:7px;align-items:center;padding:10px;border:1px solid var(--border);border-radius:9px;background:#fff;cursor:pointer;text-align:left}app-agentic-ai-dashboard .flow-tiles button i{width:9px;height:9px;border-radius:50%}app-agentic-ai-dashboard .flow-tiles button span{color:var(--muted);font-size:10px}app-agentic-ai-dashboard .flow-tiles button strong{color:var(--ink);font-size:12px}app-agentic-ai-dashboard .volume-card{overflow:hidden}app-agentic-ai-dashboard .volume-legend{display:flex;flex-wrap:wrap;gap:6px;align-items:center;color:var(--muted);font-size:9px}app-agentic-ai-dashboard .volume-legend i{width:9px;height:9px;margin-left:5px;border-radius:50%}app-agentic-ai-dashboard .volume-legend .low{background:#bee5f7}app-agentic-ai-dashboard .volume-legend .medium{background:#70bee8}app-agentic-ai-dashboard .volume-legend .high{background:#2d91dc}app-agentic-ai-dashboard .volume-legend .very-high{background:#274cbd}app-agentic-ai-dashboard .volume-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:9px;padding:16px 20px}app-agentic-ai-dashboard .volume-tile{display:grid;gap:3px;padding:13px;border:1px solid rgba(255,255,255,.45);border-radius:10px}app-agentic-ai-dashboard .volume-tile span{overflow:hidden;font-size:11px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}app-agentic-ai-dashboard .volume-tile strong{font-size:19px}app-agentic-ai-dashboard .volume-tile small{font-size:10px}app-agentic-ai-dashboard .volume-tile.low{background:#bee5f7;color:#15365e}app-agentic-ai-dashboard .volume-tile.medium{background:#70bee8;color:#10385f}app-agentic-ai-dashboard .volume-tile.high{background:#2d91dc;color:#fff}app-agentic-ai-dashboard .volume-tile.very-high{background:#274cbd;color:#fff}app-agentic-ai-dashboard .ranking-table{min-width:1040px}app-agentic-ai-dashboard .ranking-table th button{padding:0;border:0;background:transparent;color:inherit;cursor:pointer;font-size:inherit;font-weight:inherit;text-transform:inherit}app-agentic-ai-dashboard .ranking-table td:nth-child(n+3){font-variant-numeric:tabular-nums;text-align:right}app-agentic-ai-dashboard .performance-ranking-card .performance-table-wrap{padding:0}app-agentic-ai-dashboard .top-bottom-card .card-header select{padding:7px 10px;border:1px solid #bfcde0;border-radius:8px;background:#fff;color:var(--ink);font-size:12px;outline:none}app-agentic-ai-dashboard .top-bottom-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;padding:15px 20px 20px}app-agentic-ai-dashboard .top-bottom-grid>div{display:grid;gap:7px;align-content:start}app-agentic-ai-dashboard .top-bottom-grid h4{margin:0 0 2px;font-size:12px}app-agentic-ai-dashboard .top-heading{color:var(--success)}app-agentic-ai-dashboard .bottom-heading{color:var(--danger)}app-agentic-ai-dashboard .rank-row{display:grid;grid-template-columns:25px minmax(0,1fr) auto;gap:10px;align-items:center;padding:8px 10px;border:1px solid var(--border);border-radius:9px}app-agentic-ai-dashboard .rank-row>b{display:grid;width:23px;height:23px;place-items:center;border-radius:7px;font-size:11px}app-agentic-ai-dashboard .rank-row>span{display:grid;min-width:0;gap:4px}app-agentic-ai-dashboard .rank-row>span strong{overflow:hidden;font-size:12px;text-overflow:ellipsis;white-space:nowrap}app-agentic-ai-dashboard .rank-row>span i{height:5px;overflow:hidden;border-radius:999px;background:#edf2f8}app-agentic-ai-dashboard .rank-row>span i em{display:block;height:100%;border-radius:inherit}app-agentic-ai-dashboard .rank-row>small{color:var(--ink);font-size:11px;font-weight:800}app-agentic-ai-dashboard .rank-row.top>b{background:#e3f7ef;color:var(--success)}app-agentic-ai-dashboard .rank-row.top em{background:#05ad6a}app-agentic-ai-dashboard .rank-row.bottom>b{background:#fdecef;color:var(--danger)}app-agentic-ai-dashboard .rank-row.bottom em{background:#ed2b48}app-agentic-ai-dashboard .dealer-ranking td:nth-child(2){display:grid}app-agentic-ai-dashboard .dealer-ranking td:nth-child(2) small{color:var(--muted);font-size:10px}app-agentic-ai-dashboard .report-tabs{display:flex;width:fit-content;gap:3px;margin:14px 20px 10px;padding:3px;border-radius:9px;background:#edf2f8}app-agentic-ai-dashboard .report-tabs button{padding:7px 12px;border:0;border-radius:7px;background:transparent;color:var(--muted);cursor:pointer;font-size:12px;font-weight:700}app-agentic-ai-dashboard .report-tabs button.active{background:#fff;box-shadow:0 1px 4px #17233b26;color:var(--ink)}app-agentic-ai-dashboard .detail-report-wrap{padding:0 20px 14px}app-agentic-ai-dashboard .detail-report-table{min-width:980px}app-agentic-ai-dashboard .detail-report-table td:not(:first-child){text-align:right}app-agentic-ai-dashboard .role-visibility-note{margin:0;padding:2px 0 10px;color:var(--muted);font-size:9px}@media(max-width:1100px){app-agentic-ai-dashboard .detail-tiles,app-agentic-ai-dashboard .status-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}app-agentic-ai-dashboard .volume-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}@media(max-width:800px){app-agentic-ai-dashboard .satisfaction-layout,app-agentic-ai-dashboard .status-visual-grid,app-agentic-ai-dashboard .complaint-analysis-card .split-chart.wide,app-agentic-ai-dashboard .lifecycle-grid,app-agentic-ai-dashboard .top-bottom-grid{grid-template-columns:1fr}app-agentic-ai-dashboard .volume-grid{grid-template-columns:repeat(2,minmax(0,1fr))}app-agentic-ai-dashboard .grouped-bar-chart{justify-content:flex-start}}@media(max-width:520px){app-agentic-ai-dashboard .detail-tiles,app-agentic-ai-dashboard .status-summary-grid,app-agentic-ai-dashboard .volume-grid,app-agentic-ai-dashboard .flow-tiles{grid-template-columns:1fr}app-agentic-ai-dashboard .satisfaction-layout{padding-inline:12px}app-agentic-ai-dashboard .status-visual-grid,app-agentic-ai-dashboard .lifecycle-grid{padding-inline:12px}}app-agentic-ai-dashboard .bar-value,app-agentic-ai-dashboard .point-value{padding:2px 4px;border-radius:4px;background:#fff;color:#29415f;font-size:9px;font-style:normal;font-weight:800;white-space:nowrap}app-agentic-ai-dashboard .month-column>small{display:block;color:#60738d;font-size:9px;font-weight:700}app-agentic-ai-dashboard .monthly-chart{grid-auto-columns:minmax(132px,1fr);min-height:220px;padding-top:28px}app-agentic-ai-dashboard .month-bars{height:152px;gap:7px}app-agentic-ai-dashboard .month-bars .bar{position:relative;width:27%;min-width:28px;max-width:72px}app-agentic-ai-dashboard .month-bars .bar-value{position:absolute;top:-22px;left:50%;transform:translate(-50%)}app-agentic-ai-dashboard .coverage-score span b{color:#334d70;font-weight:800}app-agentic-ai-dashboard .coverage-list>div{grid-template-columns:auto minmax(0,1fr) auto auto}app-agentic-ai-dashboard .coverage-list>div>small{display:block;color:#526884;font-size:9px;font-weight:800}app-agentic-ai-dashboard .metric-grid .compact-card{min-height:246px}app-agentic-ai-dashboard .line-chart{min-height:154px;padding:32px 18px 8px}app-agentic-ai-dashboard .line-point{height:122px}app-agentic-ai-dashboard .line-point>span .point-value{position:absolute;top:-25px;left:50%;transform:translate(-50%)}app-agentic-ai-dashboard .metric-footer{display:flex;min-height:42px;margin-top:auto;padding:8px 16px 10px;border-top:1px solid #e6edf5}app-agentic-ai-dashboard .metric-footer span{font-size:9px}app-agentic-ai-dashboard .legacy-day-bars i,app-agentic-ai-dashboard .legacy-day-bars b,app-agentic-ai-dashboard .daily-bars i,app-agentic-ai-dashboard .daily-bars b{position:relative}app-agentic-ai-dashboard .legacy-day-bars .bar-value,app-agentic-ai-dashboard .daily-bars .bar-value{position:absolute;top:-21px;left:50%;transform:translate(-50%)}app-agentic-ai-dashboard .legacy-trend-chart i{position:relative}app-agentic-ai-dashboard .legacy-trend-chart i .bar-value{position:absolute;top:-21px;left:50%;transform:translate(-50%)}app-agentic-ai-dashboard .daily-chart{min-height:230px;padding-top:30px}app-agentic-ai-dashboard app-dashboard-date-filter{display:contents}app-agentic-ai-dashboard .formatted-date-control{position:relative;display:flex;align-items:center;width:100%;min-height:42px;padding:0 38px 0 12px;overflow:hidden;border:1px solid #d6dfeb;border-radius:9px;background:#fff;color:#283548;box-shadow:none;transition:border-color .15s ease,box-shadow .15s ease,background-color .15s ease}app-agentic-ai-dashboard .formatted-date-control:hover:not(:has(input:disabled)){border-color:#bccbde}app-agentic-ai-dashboard .formatted-date-control:focus-within{border-color:#2563d9;box-shadow:0 0 0 3px #2563d921}app-agentic-ai-dashboard .formatted-date-control:has(input:disabled){cursor:not-allowed;background:#f1f5f9;color:#94a3b8}app-agentic-ai-dashboard .formatted-date-value{color:inherit!important;font-size:13px!important;font-weight:500!important;letter-spacing:0!important;line-height:1;text-transform:none;white-space:nowrap}app-agentic-ai-dashboard .calendar-icon{position:absolute;top:50%;right:13px;width:13px;height:12px;border:1.5px solid currentcolor;border-radius:2px;color:#111827!important;pointer-events:none;transform:translateY(-43%)}app-agentic-ai-dashboard .calendar-icon:before{position:absolute;top:2px;right:-1.5px;left:-1.5px;border-top:1.5px solid currentcolor;content:""}app-agentic-ai-dashboard .calendar-icon:after{position:absolute;top:-3px;left:2px;width:6px;height:3px;border-right:1.5px solid currentcolor;border-left:1.5px solid currentcolor;content:""}app-agentic-ai-dashboard .native-date-input{position:absolute;inset:0;z-index:1;width:100%;height:100%;min-height:0!important;margin:0;padding:0!important;cursor:pointer;opacity:0}app-agentic-ai-dashboard .native-date-input:disabled{cursor:not-allowed}app-agentic-ai-dashboard app-dashboard-overview{display:block;container:dashboard-overview/inline-size}app-agentic-ai-dashboard .insight-dashboard{--brand: #2563c5;--brand-deep: #213956;--brand-soft: #eef4fd;--ink: #263b53;--muted: #607187;--border: #dce4ef;--success: #138467;--danger: #cb4860;--warning: #c78728;gap:20px;font-family:inherit;font-variant-numeric:tabular-nums}app-agentic-ai-dashboard .insight-dashboard 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.glass-kpi>strong{margin:0;color:#1f3552;font-size:28px;line-height:1.15;font-weight:700;letter-spacing:-.04em}app-agentic-ai-dashboard .insight-dashboard .glass-kpi>small{color:var(--muted);font-size:12px;line-height:1.5}app-agentic-ai-dashboard .insight-dashboard .kpi-label{color:#4c6079;font-size:11px;font-weight:650;letter-spacing:.025em;line-height:1.4}app-agentic-ai-dashboard .insight-dashboard .kpi-symbol{width:30px;height:30px;margin-bottom:2px;border-radius:8px}app-agentic-ai-dashboard .insight-dashboard .kpi-symbol svg,app-agentic-ai-dashboard .insight-dashboard .card-icon svg{width:17px;height:17px}app-agentic-ai-dashboard .insight-dashboard .source-breakdown{display:flex;flex-wrap:wrap;gap:6px 12px;padding:0;margin:2px 0 0;font-size:11px;line-height:1.4}app-agentic-ai-dashboard .insight-dashboard .source-breakdown>span{min-width:0;white-space:normal}app-agentic-ai-dashboard .insight-dashboard .dashboard-grid{gap:20px}app-agentic-ai-dashboard .insight-dashboard .primary-grid{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}app-agentic-ai-dashboard .insight-dashboard .primary-grid>.span-2{grid-column:auto}app-agentic-ai-dashboard .insight-dashboard .insight-card{min-height:0;border:1px solid var(--border);border-radius:12px;background:#fff;box-shadow:0 1px 3px #162b4c0a;-webkit-backdrop-filter:none;backdrop-filter:none}app-agentic-ai-dashboard .insight-dashboard .insight-card:before,app-agentic-ai-dashboard .insight-dashboard .insight-card:after{display:none}app-agentic-ai-dashboard .insight-dashboard .card-header{min-height:76px;padding:18px 20px;gap:12px;align-items:flex-start;flex-wrap:wrap;background:#fff;border-bottom:1px solid #e9eef5}app-agentic-ai-dashboard .insight-dashboard .card-header>div:first-child{flex:1 1 200px;align-items:flex-start;gap:10px}app-agentic-ai-dashboard .insight-dashboard .card-header h3{color:#253c59;font-size:15px;font-weight:650;line-height:1.4;letter-spacing:-.015em;overflow:visible}app-agentic-ai-dashboard 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#0a4db329}.mat-calendar-body-today:not(.mat-calendar-body-selected){border-color:var(--tvs-blue)!important}.mat-calendar-arrow,.mat-calendar-previous-button,.mat-calendar-next-button{color:var(--tvs-blue-dark)!important}app-customer-overview .service-detail-backdrop{z-index:115;background:#0a1930b3;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}app-customer-overview .complaint-history-scroll{overflow:hidden}app-customer-overview .complaint-history-table{width:100%;min-width:0;table-layout:fixed}app-customer-overview .complaint-history-table th,app-customer-overview .complaint-history-table td{padding:11px 8px;overflow-wrap:anywhere;white-space:normal}app-customer-overview .complaint-history-table .link-action{width:100%;min-width:0;padding:4px;white-space:normal}app-customer-overview .complaint-history-modal{width:min(960px,94vw)}app-customer-overview .interaction-history-modal{width:min(920px,94vw)}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-body{grid-template-columns:1fr;gap:12px;padding:14px}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:12px}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-row{gap:3px;padding:9px 11px}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-row[data-label=Disposition],app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-row[data-label=Outcome]{border-left-color:#15945f;background:#f7fffb}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-row[data-label=Remarks]{grid-column:1/-1}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-section header>div{display:grid;gap:2px}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-section header p{margin:0;color:#6b7e98;font-size:10.5px;font-weight:650}app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-feedback-section{gap:10px;padding:12px}@media(min-width:901px){app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog]{max-height:min(100vh - 32px,860px)}}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-detail-body{grid-template-columns:1fr;gap:12px;padding:14px}app-customer-overview .complaint-history-modal .history-detail-section{grid-column:1/-1}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-detail-body .history-detail-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:12px}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-detail-row{gap:3px;padding:8px 10px}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-feedback-section{gap:10px;padding:12px}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-feedback-card{min-height:96px;gap:6px;padding:10px}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-service-rating{min-height:44px;gap:12px;padding:7px 12px}@media(min-width:901px){app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog]{max-height:min(100vh - 32px,860px)}}app-customer-overview .service-detail-modal{width:min(1060px,94vw);max-height:min(92vh,900px);display:flex;flex-direction:column;overflow:hidden;border:1px solid #c9d8ea;border-top:3px solid var(--tvs-red);border-radius:9px;background:#fff;box-shadow:0 24px 64px #071d3f47}app-customer-overview .service-detail-head{min-height:84px;flex:0 0 auto;padding:12px 24px;border-bottom:1px solid rgba(255,255,255,.18);background:linear-gradient(105deg,#073b86,var(--tvs-blue))}app-customer-overview .service-detail-head>div{gap:2px}app-customer-overview .service-detail-head>div>span{font-size:10px;letter-spacing:.08em;text-transform:uppercase}app-customer-overview .service-detail-head h2{font-size:20px}app-customer-overview .service-detail-head>button{width:36px;height:36px;border:1px solid rgba(255,255,255,.3);border-radius:7px}app-customer-overview .service-detail-head p{margin:4px 0 0;color:#ffffffd1;font-size:12px;font-weight:650}app-customer-overview .service-detail-body{flex:1 1 auto;min-height:0;display:grid;grid-auto-rows:max-content;align-content:start;gap:16px;overflow-y:auto;padding:18px 20px 22px;background:#f4f7fb}app-customer-overview .service-detail-summary,app-customer-overview .service-detail-section{overflow:hidden;border:1px solid #d5e1ef;border-radius:8px;background:#fff}app-customer-overview .service-detail-summary>header,app-customer-overview .service-detail-section-head{min-height:56px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:9px 14px;border-left:3px solid var(--tvs-blue);border-bottom:1px solid #dce6f2;background:#f8fbff}app-customer-overview .service-detail-summary header div,app-customer-overview .service-detail-section-head div{display:grid;gap:3px}app-customer-overview .service-detail-summary h3,app-customer-overview .service-detail-section-head h3,app-customer-overview .service-detail-summary p,app-customer-overview .service-detail-section-head p{margin:0}app-customer-overview .service-detail-summary h3,app-customer-overview .service-detail-section-head h3{color:#132d52;font-size:13px;font-weight:900;text-transform:none}app-customer-overview .service-detail-summary p,app-customer-overview .service-detail-section-head p{color:#687992;font-size:10.5px;font-weight:650}app-customer-overview .service-detail-summary header>strong,app-customer-overview .service-detail-section-head>strong{flex:0 0 auto;padding:5px 9px;border:1px solid #c7dcf4;border-radius:5px;background:#edf5ff;color:var(--tvs-blue);font-size:10.5px;font-weight:850}app-customer-overview .service-detail-facts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;background:#e1e8f1}app-customer-overview .service-detail-facts article{min-height:62px;padding:11px 14px;background:#fff}app-customer-overview .service-detail-facts span,app-customer-overview .service-detail-facts strong{display:block}app-customer-overview .service-detail-facts span{margin-bottom:5px;color:#6a7890;font-size:9px;font-weight:900;letter-spacing:.09em;text-transform:uppercase}app-customer-overview .service-detail-facts strong{color:#183253;font-size:12px;overflow-wrap:anywhere}app-customer-overview .service-detail-facts article:last-child{background:#eef5ff}app-customer-overview .service-detail-facts article:last-child strong{color:var(--tvs-blue);font-size:14px}app-customer-overview .service-detail-table-scroll{overflow-x:auto;background:#fff}app-customer-overview .service-detail-table{width:100%;min-width:680px;border-collapse:collapse}app-customer-overview .service-detail-table th,app-customer-overview .service-detail-table td{padding:10px 12px;border-bottom:1px solid #dfe7f1;color:#283e5d;font-size:12px;text-align:left;vertical-align:middle}app-customer-overview .service-detail-table th{background:#edf3fa;color:#536984;font-size:10.5px;font-weight:850;white-space:nowrap}app-customer-overview .service-detail-table tbody tr:nth-child(2n) td{background:#fafcff}app-customer-overview .service-detail-table tbody tr:last-child td{border-bottom:0}app-customer-overview .parts-table{min-width:720px}app-customer-overview .service-detail-empty{margin:0;padding:18px;border:1px dashed #ccd9e8;border-radius:7px;background:#fff;color:#6a7890;font-size:12px}app-customer-overview .service-detail-modal>.tag-modal-foot{min-height:56px;align-items:center;justify-content:space-between;padding:10px 18px;background:#fff}app-customer-overview .service-detail-modal>.tag-modal-foot span{color:#6a7890;font-size:11px;font-weight:700}@media(max-width:900px){app-customer-overview .complaint-history-table colgroup,app-customer-overview .complaint-history-table thead{display:none}app-customer-overview .complaint-history-table,app-customer-overview .complaint-history-table tbody{display:block}app-customer-overview .complaint-history-table tr{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin:10px;overflow:hidden;border:1px solid #d7e5f5;border-radius:8px;background:#fff}app-customer-overview .complaint-history-table td{min-width:0;display:grid;gap:5px;padding:10px}app-customer-overview .complaint-history-table td:before{content:attr(data-label);color:var(--tvs-blue-dark);font-size:10px;font-weight:900;text-transform:uppercase}app-customer-overview .complaint-history-table .complaint-history-action{grid-column:1/-1}app-customer-overview .complaint-history-table .complaint-history-action .link-action{min-height:36px}app-customer-overview .complaint-history-table .complaint-history-empty{grid-column:1/-1}app-customer-overview .complaint-history-table .complaint-history-empty:before{content:none}app-customer-overview .service-detail-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){app-customer-overview .tvs-history-modal.interaction-history-modal[role=dialog] .history-detail-list{grid-template-columns:1fr}app-customer-overview .tvs-history-modal.complaint-history-modal[role=dialog] .history-detail-body .history-detail-list{grid-template-columns:1fr}app-customer-overview .complaint-history-table tr{grid-template-columns:1fr}app-customer-overview .service-detail-backdrop{padding:0}app-customer-overview .service-detail-modal{width:100vw;max-height:100dvh;min-height:100dvh;border-radius:0}app-customer-overview .service-detail-body{padding:14px}app-customer-overview .service-detail-facts{grid-template-columns:1fr}app-customer-overview .service-detail-summary>header,app-customer-overview .service-detail-section-head{align-items:flex-start}app-customer-overview .service-detail-modal>.tag-modal-foot span{display:none}}.history-truncated-text{display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media(max-width:900px){app-customer-overview .customer-layout .content-grid.history-mode{grid-template-columns:minmax(0,1fr)}}body:has(app-bot-interaction-detail .interaction-history-dialog) #support-chat-widget-root{visibility:hidden;pointer-events:none}